What information do I collect?
When you purchase something from Miss Sprinkles Creates, as part of the buying and selling process, I collect personal information you give me such as:
- Your name.
- Email address.
- Postal address.
- Payment Information.
- Extra personal details regarding, specifically, custom orders.
- Your optional and volunteered review of an order from my shop.
When do I collect your information?
- When you confirm a purchase via Big Cartel’s + Paypal’s checkout system.
- When you contact me directly via email to arrange custom order details, process a refund, a return, an exchange, and/or general inquiries.
- When you submit a review through my third-party plug-in.
How do I use your information?
The personal information I collect from you is used to:
- Process and fulfill orders made by you.
- Inquire about, discuss, and confirm all details on products in your order, especially when relating to a custom order.
- Process and confirm any refunds, exchanges, or returns.
- To inform you of dispatch times and/or delays where applicable.
- Legally obligated and mandated record keeping.
- Show customer testimonials on my site.
Your Consent
- When you confirm a purchase, you imply consent for me to collect and use your personal information to process that order and only for that order.
- If you contact me directly, you imply consent for me to reply to you and retain any personal information you provided in the email until both you and I have come to an agreement regarding the information you provided (such as confirming the details of a custom order or processing a return, exchange, or refund).
- If you submit a review through my third-party plug-in you imply consent for me to display it on my website and utilize it to promote my shop's reputation.
How do I withdraw my consent?
By contacting me directly via the contact form on this website.
Big Cartel
My store is hosted on Big Cartel, LLC. They provide me with the online e-commerce platform that allows me to sell my products and services to you.
Your data is stored through Big Cartel’s data storage, databases and the general Big Cartel application. Big Cartel may also share your information with third parties for payment processing and other services. For more information on how your information is stored, shared and protected by Big Cartel, refer to their Privacy Policy.
Payment
All payments are processed through PayPal Inc. For more information on how your information is stored, shared and protected by PayPal Inc., refer to their Privacy Policy and Terms of Service.
Third-Party Services
In general, the third-party providers used by me will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to me.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information I am required to provide to them for your purchase-related transactions.
For these providers, I recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or me. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
The third-party services I utilize are:
- Pirate Shipping – shipping service processor.
- PayPal – payment processor.
- Embedsocial – review plugin.
- Google’s Gmail service – communication and customer service.
Once you leave my store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.
Security
To protect your personal information, I take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide me with your credit card information, the information is encrypted using a variety of tools (encryption technologies, passwords, physical and electronic security, procedural safeguards) to assist in the protection of your information. For more information on how your credit card information is protected by Big Cartel's and Paypal’s platforms, refer to their Privacy Policies.
I keep information you provided to me within Big Cartel’s, PayPal’s, and Google’s (specifically Gmail) databases for a minimum of 6 months to 3 years or until you contact me to delete your information in accordance to your rights.
Disclosure
I may disclose your personal information only if I am required by law to do so.
By using this site, you represent that you are at least the age of majority in your state or province of residence.
Changes to this Privacy Policy
I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.
If my store is acquired or merged with another company, your information may be transferred to the new owners so that I may continue to sell products to you.
Questions, Concerns, or Corrections
If you would like to: access, correct, amend or delete any personal information I have about you, register a complaint, or simply want more information contact me via the contact form on this website or reaching out to me on social media channels.